MICROSOFT 365 CERTIFIED: TEAMS ADMINISTRATOR ASSOCIATE

Skills Measured
NOTE: The bullets that follow each of the skills measured are intended to illustrate how we are
assessing that skill. This list is NOT definitive or exhaustive.
NOTE: Most questions cover features that are general availability (GA). The exam may contain
questions on Preview features if those features are commonly used.
Exam MS-700: Managing Microsoft Teams
Plan and configure a Microsoft Teams Environment (35-40%)
Plan and configure network settings for Microsoft Teams
◼ calculate network bandwidth capacity for Microsoft Teams voice, video, meetings, and
Live Events
◼ analyze network usage by using Network Planner
◼ specify requirements for outbound network ports and protocols for Microsoft Teams
◼ determine WAN optimizer, proxy, and load balancer recommendations for Microsoft
Teams
◼ configure Tenant Data Upload in Microsoft Call Quality Dashboard
◼ configure reporting labels for Microsoft Teams
◼ assess network readiness by using Microsoft 365 network connectivity test and
dashboard
◼ configure QoS port range and DSCP markings
Identify licensing requirements for Microsoft Teams
◼ identify required licensing for compliance features
◼ identify appropriate licensing for advanced lifecycle management of teams
◼ identify appropriate licensing for guest access
◼ identify appropriate licensing for calling, Phone System, and resource accounts
◼ identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones
◼ identify appropriate licensing for apps in Microsoft Teams
Plan and configure security and compliance settings for Microsoft Teams
◼ plan alerts for Microsoft Teams
◼ choose appropriate administration roles
◼ plan threat policies
◼ plan and configure retention policies
◼ plan and configure sensitivity labels
◼ plan Data Loss Prevention (DLP) policies
◼ plan for conditional access and MFA for Microsoft Teams
◼ plan information barrier policies
Plan and implement governance and lifecycle management for Microsoft Teams
◼ plan and manage Microsoft Teams preview features with Microsoft Teams update
policies
◼ create and manage policy packages in Microsoft Teams
◼ plan policy assignment for users and groups
◼ set up policies for Microsoft 365 Groups creation
◼ configure an expiration policy for Microsoft 365 groups
◼ configure a naming policy for Microsoft 365 Groups
◼ archive, delete, or unarchive one or more teams
◼ restore or troubleshoot deletion of one or more Microsoft 365 Groups
◼ manage Azure AD access review for members and guests
◼ perform bulk user operations with PowerShell
Configure and manage external and guest users
◼ configure SharePoint and OneDrive organizational level sharing settings
◼ manage external file sharing setting for OneDrive users
◼ manage external file sharing setting for SharePoint sites
◼ manage external access-federated domains
◼ manage guest users for Microsoft Teams from the Microsoft Teams Admin Center
◼ configure guest access to Microsoft Teams from Azure AD admin center
◼ allow or prevent owners from adding guests
◼ configure guest access to a specific team
◼ remove guests
Configure and manage Microsoft Teams devices
◼ configure Microsoft Teams for VDI
◼ manage configuration profiles for Teams devices
◼ manage Microsoft Teams device tags
◼ manage device settings and firmware
◼ provision and configure remote sign-in for new devices
Manage chat, teams, channels, and apps (25-30%)
Create and manage teams
◼ create teams
◼ manage privacy levels for a team
◼ create a team from a default or custom template
◼ create a team from existing resources
◼ plan and manage org-wide teams
◼ add and remove users in a team
◼ assign and modify user roles in a team
◼ configure dynamic membership
Plan and manage channels
◼ plan for channel types
◼ create channels
◼ manage Microsoft Teams channel settings
◼ create and manage Microsoft Teams policies for private channels
◼ manage private channel membership
Manage chat and collaboration experiences
◼ create and manage messaging policies
◼ configure email integration from Microsoft Teams settings
◼ manage cloud file storage options
◼ choose an appropriate coexistence mode
Manage apps for Microsoft Teams
◼ manage Org-wide app settings
◼ create and manage app permission policies
◼ create and manage app setup policies
◼ add apps, connectors, tabs, and messaging extensions to a team
◼ customize the app store
◼ publish and configure a custom app to Microsoft Teams
Manage calling and meetings (15-20%)
Manage meeting experiences
◼ configure meeting settings
◼ create and manage meeting policies
◼ create and manage conference bridges
◼ configure live events settings
◼ create and manage live events policies
Manage phone numbers
◼ evaluate when to use Calling Plan versus Direct Routing
◼ plan and configure emergency calling policies
◼ add, change, or remove an emergency address for your organization
◼ provision and manage organizational phone numbers for users, services, and
conferencing bridges
◼ assign, change, or remove a phone number for a user
◼ assign a phone number to a resource account
Manage Phone System for Microsoft Teams
◼ create and manage call park policies
◼ create and manage calling policies
◼ create and manage caller ID policies
◼ manage user voice settings
◼ create and manage dial plans
◼ interpret a dial plan
◼ identify potential issues by using the Health Dashboard for Direct Routing
◼ create and manage resource accounts
◼ create and manage call queues
◼ create and manage auto attendants
Monitor and troubleshoot a Microsoft Teams Environment (10-15%)
Monitor and report on a Microsoft Teams environment
◼ monitor and report on voice and meeting quality
◼ report on user adoption, including Productivity Score, team usage, app usage, active
users, and per-meeting metrics
◼ monitor and report on creation and deletion of teams
◼ monitor and report on guest access
◼ manage Notifications & alerts rules from the Microsoft Teams admin center
Troubleshoot audio, video, and client issues
◼ troubleshoot chat and presence issues
◼ identify, collect, and interpret client logs
◼ troubleshoot issues by using Call Analytics
◼ troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs
◼ identify potential issues by using Call Quality Dashboard